Privacy Policy

Kratoz Global Training Programs

Last Updated: Aug 2025 | Effective Date: Oct 1, 2025

1. Introduction

Kratoz Global ("we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our services, visit our website, or enroll in our training programs. This policy applies to all personal information processed by Kratoz Global in connection with our services, regardless of how it is collected or stored.

2. Information We Collect

We collect information in several ways to provide and improve our services. The types of information we collect include:

2.1 Personal Identification Information

We collect personal information that you voluntarily provide to us when you register for our programs, contact us, or interact with our services. This includes your full name, email address, phone number, mailing address, date of birth, and emergency contact information.

    2.2 Academic and Professional Information

    To better tailor our programs to your needs, we collect information about your educational background, including your current institution, course of study, year of study, academic performance indicators, career goals, and professional experience.

      2.3 Payment and Financial Information

      We collect billing information necessary to process payments for our services. However, sensitive payment information such as credit card numbers is processed securely through third-party payment processors and is not stored on our servers.

        2.4 Technical and Usage Information

        We automatically collect certain technical information when you use our website or online services, including your IP address, browser type, operating system, device information, pages viewed, time spent on pages, and referring website addresses.

          3. How We Use Your Information

          We use the collected information for various legitimate business purposes, including:

          • Providing, maintaining, and improving our training programs and related services
          • Processing enrollment applications and managing student accounts and records
          • Communicating with you about programs, schedules, updates, and important announcements
          • Providing customer support and responding to your inquiries and requests
          • Processing payments and maintaining accurate financial records
          • Analyzing program effectiveness and student outcomes for continuous improvement
          • Complying with legal obligations and protecting our legitimate business interests
          • Preventing fraud, unauthorized access, and other security threats

          4. Information Sharing and Disclosure

          We respect your privacy and do not sell, trade, or rent your personal information to third parties for marketing purposes. We may share your information only in the following limited circumstances:

          4.1 Service Providers

          We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you, provided such parties agree to keep this information confidential and use it only for the specified purposes.

            4.2 Legal Requirements

            We may disclose your information when required by law, court order, or other legal process, or when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to government requests.

              4.3 Business Transfers

              In the event of a merger, acquisition, or sale of all or a portion of our assets, personal information may be transferred as part of that transaction, subject to appropriate confidentiality protections.

                5. Data Security

                We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices include:

                • Encryption of sensitive data both in transit and at rest using industry-standard protocols
                • Regular security assessments, updates, and vulnerability testing
                • Multi-factor authentication and strong access controls for all staff accounts
                • Comprehensive staff training on data protection practices and security protocols
                • Secure data centers with physical security measures and environmental controls
                • Regular backups and disaster recovery procedures to ensure data integrity

                6. Data Retention

                We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Generally, we retain student records for seven (7) years after program completion for academic, legal, and business purposes. After the retention period expires, we securely delete or anonymize personal information in accordance with our data retention policies.

                7. Your Privacy Rights

                Depending on your location and applicable law, you may have certain rights regarding your personal information:

                • Right of AccessYou may request copies of your personal information and details about how we process it
                • Right of RectificationYou may request correction of inaccurate or incomplete personal information
                • Right of ErasureYou may request deletion of your personal information under certain circumstances
                • Right of PortabilityYou may request transfer of your data to another service provider in a structured format
                • Right of RestrictionYou may request limitation of processing under certain circumstances
                • Right to ObjectYou may object to processing based on legitimate interests or for direct marketing purposes

                8. Cookies and Tracking Technologies

                We use cookies, web beacons, and similar tracking technologies to enhance your experience on our website and provide personalized services. These technologies help us:

                • Remember your preferences and settings for future visits
                • Analyze website traffic patterns and user behavior for optimization purposes
                • Improve website functionality, performance, and user interface design
                • Provide personalized content and recommendations based on your interests
                • Measure the effectiveness of our marketing campaigns and communications

                9. Third-Party Services

                Our website and services may integrate with or link to third-party services, including payment processors, learning management systems, communication platforms, and social media services. These third-party services operate independently and have their own privacy policies and terms of service. We encourage you to review their privacy practices, as we are not responsible for their data handling practices.

                10. International Data Transfers

                As a global company with operations in multiple jurisdictions, we may transfer your personal information to countries outside your country of residence, including countries that may not have the same data protection laws as your jurisdiction. When we transfer personal information internationally, we implement appropriate safeguards, including standard contractual clauses approved by relevant authorities, adequacy decisions, and other legally recognized transfer mechanisms to ensure your information remains protected.

                11. Children's Privacy

                Our services are designed for college students and adults aged 18 and older. We do not knowingly collect, use, or disclose personal information from children under the age of 16 without verifiable parental consent. If we become aware that we have collected personal information from a child under 16 without parental consent, we will take immediate steps to delete such information from our systems.

                12. Changes to This Privacy Policy

                We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service offerings. When we make material changes, we will notify you by email, through our website, or by other appropriate means before the changes take effect. Your continued use of our services after any changes to this Privacy Policy constitutes acceptance of those changes.

                13. Contact Information

                If you have questions about this Privacy Policy, wish to exercise your privacy rights, or need to report a privacy concern, please contact us:

                Data Protection Officer

                Email: info@kratozglobal.com Phone: +91 87545 40390 Response Time: Within 30 days

                  Corporate Headquarters

                  Kratoz Global 8 The Green, Suite A in the City of Dover, 19901 Global Operations

                    Contact Information

                    For questions about this Privacy Policy, please contact us:

                    Email: info@kratozglobal.com

                    Phone: +91 87545 40390

                    Address: 8 The Green, Suite A in the City of Dover, 19901